Frequently Asked Questions

What are the available payment methods in the authority? Is there a device to charge the cards ?

The customer can pay by e-dirham card or visa card, there is a charging device at Al Hamra Bus Station

Is there a traffic violation payment service available?

The Authority does not provide this service, you can check Abu Dhabi Police services

Is there big busses rental services?

No. please check Public Transport Organization

Does the authority provide a service for issuing a license to heavy vehicles? Do you provide inspection service?

RAKTA does not provide these services. You can check the Traffic Department and the Vehicles and Heavy Vehicles Testing Center in the General Resources Authority

What are the documents required for Issuing a temporary vehicle license outside the Emirate?

  1. Copy of Commercial license issued by the Department of Economic Development for the Emirate
  2. Copy of sealed and signed contract between the two companies
  3. Copy of car ownership.
  4. Copy of the power of attorney or representative card.

what are required documents for issuing a temporary driving professional license?

  1. Copy of Commercial license issued by the Department of Economic Development for any Emirate
  2. Copy of sealed and signed contract between the two companies
  3. Copy of car ownership.
  4. Photograph
  5. Vehicle/bus or limousine license in case of an activity inside the Emirate
  6. Copy of passport /residency
  7. Employment card in case the representative is not on company the sponsorship