RAKTA honors the distinguished employees for the year 2020

RAKTA honors the distinguished employees for the year 2020

RAKTA held a meeting for distinguished employees during the year 2020, in which H.E. Eng. Esmaeel Hasan Al Blooshi, General manager of RAKTA thanked the employees for their role in achieving strategic goals and outstanding performance that significantly exceeded expectations.

H.E also honored the distinguished employees at the end of the meeting and praised their efforts, confirming that the honor comes in line with RAKTA’s strategy to motivate and encourage employees to raise the level of work.

RAKTA presents the development processes and projects for 2021

H.E. Eng. Esmaeel Hasan Al Blooshi, General Manager of RAKTA, chaired a meeting of all RAKTA’s departments. The results of the projects completed in the year 2020 and the development projects for the next year 2021 were presented.  

H.E confirmed the importance of intensifying training programs and diversifying workshops and courses in various fields for the coming year, in order to ensure appropriate qualification to keep pace with the changes and developments in the transport sector.

At the end of the meeting, H.E praised the efforts made by all departments and divisions during the current year, confirming the necessity and importance of commitment to achieving the targets for development projects 2021 in line with RAKTA’s approach in the field of development and continuous improvement.

An introductory workshop on RAKTA’s smart electronic services

As part of RAKTA’s strategic plan aimed at electronic and smart services, the Information Technology and Mobility Solutions Department carried out an introductory workshop on the latest developments related to the electronic and smart transformation of RAKTA’s services. The workshop targeted a number of franchise companies, rental and limousine companies, school bus operators, and tourism companies in the emirate.

The workshop focused on introducing the attendees to the new system, which RAKTA is working to develop and offer its services electronically.

Whereas, the electronic transformation system pursued by RAKTA in licensing services and other services comes in response to the directives of the wise leadership in digital and smart transformation with the aim of completing transactions easily and extracting customers’ ideas and suggestions to reach the highest levels of customer satisfaction.

An awareness campaign about transportation lost and found procedures

RAKTA implemented an awareness campaign for taxi and bus drivers and call center employees about the procedures for reporting lost and found items, with the aim of reducing the lost and found rates and increasing the number of finds in transportation in the Emirate of Ras Al Khaimah, through electronic bulletins and through “Al Bosala” smart application for training drivers.

RAKTA restarted the e-scooters service in cooperation with “FENIX”

Ras Al Khaimah Transport Authority (RAKTA) has revealed the restarting of the e-scooters service in cooperation with “FENIX”, by deploying 200 tourist scooters in 10 different vital sites in the Emirate of Ras Al Khaimah. Where the mini mobility units project has an important role to achieve RAKTA’s approved strategic plan for projects (2020-2025).

RAKTA confirmed that this new method is available to all segments and will save time and effort in visiting different sites. Moreover, it will provide them with a more sustainable and smart way to move from one place to another. Where users can access the scooters via the FENIX mobile application, with an AED 3 unlocking fee. Customers can also receive clear in-app safety instructions and local guidelines on how to use the electric vehicles legally and responsibly.

Mr. Mohammed Hashem Esmaeel – Director of Quality Control and Operation Department stated that the launch of the environmentally friendly tourist scooter project will enhance the flexible mobility system in the emirate and provide transportation service to destinations as quickly as possible, especially for short destinations and at reduced costs, as It can be used for entertainment or transportation purpose. However, a field team has been assigned to carry out maintenance operations of scooters and place them in their sites on a daily basis.

FENIX has confirmed its safety measures during the COVID-19 pandemic by carrying out continuous sterilization operations of the fleet. In addition, all scooters are fully insured and supported with advanced safety features provided for the first time with integrated hand sanitization pack to ensure the highest levels of user’s safety.

He also stressed the need for all e-scooter users to adhere to the safety guidelines and instructions set by the authority, such as not exceeding the speed limit 20 kilometers per hour, the user must be 14 years of age and older, do not use or leave the e-scooter in a way that obstructs the movement of vehicles or pedestrians.

“FENIX is thrilled to forge a long-term exclusive partnership with the forward thinking and innovative RAK Transport Authority. We want mobility to be easier, cheaper, and quite simply redesigned, so we can all reach our potential. With the introduction of our high-quality e-scooter sharing service in Ras Al Khaimah, residents and tourists will now have a new, affordable, convenient, and fun way to move, igniting impactful commerce across the Emirate. Without a doubt, better mobility creates a better economy, and we thank RAK Transport Authority for their confidence in selecting FENIX for this opportunity. We are grateful to make a meaningful investment in the Emirate and look forward to collaborating with the community as a trusted long-term partner.” Said Jaideep Dhanoa, Co-founder and CEO of FENIX.

A coordination meeting with Hala

RAK Transport Authority (RAKTA), via the virtual platform, held a coordination meeting with Hala to discuss ways to enhance the transport sector and the success of the Hala Taxi service through the Careem application.

H.E Eng. Esmaeel Hasan Al Blooshi, General Manager of RAKTA, welcomed the attendees, stressing the importance of this partnership in expanding the scope of service and increasing the turnout rate.

During the meeting, plans were discussed to improve and develop the services provided to the public and to maintain their confidence in accordance with international best practices.

H.E also thanked the work team for the efforts made and effective communication between the two parties at RAKTA and Hala in order to provide excellent services to customers and to achieve RAKTA’s vision 2020-2025.

The meeting was attended by Mrs. Clemence Duterte – CEO of Hala, Ms. Ann Sophie – Hala Marketing Manager, Mr. Mohamed Hashem Esmaeel – Director of Quality Control and Operations Department in RAKTA, and a number of employees of both organizations.

10 years of development and achievements in the transport sector for the Emirate of Ras Al Khaimah

10 years of development and achievements in the transport sector for the Emirate of Ras Al Khaimah. RAKTA was keen to upgrade its services and keep pace with successive developments in all fields to provide a positive, safe, and smart transportation environment for all residents.

RAKTA honors the distinguished drivers in Hala Taxi service

Out of RAKTA’s keenness to encourage and motivate distinguished drivers, Mr. Mohammed Hashem Esmaeel – Director of the Quality Control and Operations honored a number of distinguished drivers in the Hala e-hailing service through Careem application that was launched at the beginning of July 2020.

Confirming that motivation is a main factor in developing the level of service and raising the level of driver’s efficiency, by honoring distinguished and providing financial and in-kind prizes to drivers in order to reach the highest levels of excellence in the services provided to customers who use transportation in the Emirate.

Names of the honored drivers:

1- Qabil Jan – Al Hamra taxi driver

2- Haider Zaman – Arabia taxi driver

3- Nadar Khan – Arabia taxi driver

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